CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74% of retail investor accounts lose money trading CFDs.

Questions

Before you fund an account.

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Copying & bots 4

Funding 5

Getting started 3

Security 2

Trading 6

Withdrawals 4

Copying & bots

How does copy trading work?

You pick a trader with a published record and set how much of your own money to allocate. Their positions are mirrored at your size. You keep the account, and you can pause or stop the copy at any time.

What happens to open trades if I stop a copy?

Stopping a copy stops new trades being mirrored. Positions that are already open stay open and can be closed from Positions like any other trade.

If I copy a trader, who closes the position?

Whoever gets there first. Their exit is mirrored to you, and you can also close a mirrored position yourself from Positions at any time — it is your account and your trade.

Does a bot ever trade without asking me?

A bot you have subscribed to trades on its own, within the stake and the term you agreed when you subscribed. A signal-only bot never opens anything; it tells you and you decide. Which kind each one is, is stated on the bot before you buy it.

Funding

How do I fund my account?

Open Deposit in the dashboard, choose a payment channel, and follow the instructions shown for it. Once you have paid, upload the receipt so the desk can match your payment and credit the account.

How long does a deposit take to show up?

As soon as the desk confirms the payment. Bank transfers depend on your bank; crypto deposits usually clear within the hour. Your Deposit record shows every stage, and you get an email when the money is credited.

Is there a minimum deposit?

Each payment channel states its own minimum on the Deposit page. The Pricing page lists what every funding route costs — currently nothing on any of them.

Which currency am I charged in?

The site's own currency, shown beside every figure. If you fund from a payment channel in another currency, the desk credits your wallet in the site's currency and the deposit record shows both the amount you sent and the amount credited.

Can I fund in one currency and withdraw in another?

Your balance is held in the site's currency, so a deposit is converted when it is credited and a withdrawal is sent in the currency of the destination you chose. Both figures are on the record, so you can always see what was converted and when.

Getting started

What do I need to open an account?

An email address, a password, and a few personal details. You can look around the platform straight away; verification is only needed before your first withdrawal.

Can I try the platform without depositing?

Yes. Switch the account selector at the top of the dashboard from Real to Demo and press Get demo funds. You get practice money to trade with, topped up once a day, and nothing you do on the demo book touches your real balance.

How long does verification take?

Most documents are reviewed within one business day. You will get an email either way, and the Verification page in your dashboard always shows the current state.

Security

How is my account protected?

Sessions can be revoked from any device, and sensitive actions can be gated behind a transaction PIN. If you ever see a session you do not recognise, end it from Settings and change your password.

I did not get the verification email.

Check your spam folder first. If it is not there, use Resend the link on the confirmation page — a fresh link is sent once every couple of minutes, and each new one replaces the last.

Trading

What can I trade?

Crypto, currency pairs, shares, ETFs, indices and commodities. Every market carries a badge saying how fresh its price feed is, so you always know whether you are looking at a live price, a delayed one, or an indicative one.

What does leverage cost me?

Leverage multiplies both the profit and the loss on a position; the order ticket prices your trade before you commit, including the fee and the level at which the position would be liquidated. Never trade with money you cannot afford to lose.

What happens if my position is liquidated?

The position is closed automatically at the liquidation level shown on the ticket when you opened it. This protects the rest of your balance from a losing trade running further.

What does it cost to hold a position overnight?

The order ticket prices your trade before you commit, including the fee charged when the position opens. Any financing that applies to a position held open is shown on the position itself, so the cost is never discovered after the fact.

What happens if my margin runs out?

Positions are closed automatically at the liquidation level shown on the ticket when you opened them. That level exists to stop one losing trade running into the rest of your balance.

Why does a price say Delayed?

Because it is a real market print that is not live. Every market carries a badge: Live is a realtime feed, Delayed is a genuine print that lags the market, and Indicative means we have no licensed feed for that instrument and the price is a plausible level rather than a quote. The badge is there so you always know which you are trading on.

Withdrawals

How do I withdraw?

Open Withdraw, choose a saved destination or add a new one, and enter the amount. Withdrawals are reviewed by the desk before they are sent.

Why was my withdrawal held?

The most common reasons are unfinished verification, a destination that does not match the name on the account, or a daily limit already used. The withdrawal record names the reason, and the desk will contact you if anything else is needed.

Can I cancel a withdrawal?

Yes, while it is still waiting for review. Open the withdrawal from Transactions and cancel it there; the money returns to your balance immediately.

How long does a withdrawal take?

Once released it leaves the same working day. How long it then takes depends on the destination you registered — that timing belongs to the receiving bank or network, not to us, and we do not quote it as if it were ours.

Not answered here?

Live chat inside the platform, 24/5. Email replies inside one working day.

Ada B.just funded their account$2,400.00
Lagos·14 days ago
Marco R.just opened their first position
Milan·14 days ago
Priya S.just withdrew$1,180.00
14 days ago
Tomás L.just completed verification
14 days ago
Lena K.just started copying a trader
Berlin·15 days ago
Sam O.just set a stop on every position
Dublin·15 days ago